Refund Policy

Last updated: September 2026.

Our promise

If a purchase is not useful to you, email support@genxaiclub.com within 14 days of paying and we will refund it, no interrogation.

Memberships

Cancel any time from your account. Cancellation stops future charges; access continues to the end of the paid period. If you were charged for a renewal you did not intend, contact us within 14 days.

1:1 sessions

Sessions can be rescheduled with 24 hours notice. If we cannot deliver a booked session, you get a full refund.